EOS Health, the famend health chain, offers a wide selection of tailor-made exercise experiences, tailor-made to the various wants of its members. Nonetheless, life’s trajectory can typically necessitate a change in our health routines, prompting us to rethink our fitness center memberships. If you end up in a state of affairs the place you want to cancel your EOS Health membership, this complete information will seamlessly navigate you thru the method, guaranteeing a hassle-free expertise.
Earlier than embarking on the cancellation course of, it’s essential to be cognizant of the phrases and circumstances outlined in your membership settlement. EOS Health usually requires members to offer a 30-day written discover previous to the specified cancellation date. This discover will be submitted by way of mail, fax, or in particular person at your own home membership. The discover ought to clearly state your intention to cancel your membership, alongside together with your title, membership quantity, and the efficient date of cancellation.
As soon as your written discover has been acquired and processed by EOS Health, your membership can be terminated as of the required date. It is very important word that any excellent dues or charges have to be settled earlier than your cancellation is full. To make sure a easy transition, it’s advisable to contact your own home membership instantly and inquire about any particular procedures or necessities associated to membership cancellation. Moreover, you might need to think about freezing your membership as an alternative of canceling it outright, permitting you to renew your health journey at a extra opportune time with out shedding your membership standing.
Understanding the Eos Health Membership Contract
Earlier than you cancel your Eos Health membership, it is essential to understand the phrases and circumstances of your contract. Most contracts embody vital particulars like:
1. Contract Size: Contracts usually have a specified period, resembling 12 or 24 months. Terminating your membership prematurely could end in an early termination charge.
Month-to-month Dues: Month-to-month dues fluctuate primarily based on the membership plan and site. Understanding the quantity you are obligated to pay every month is crucial.
Cancellation Coverage: Contracts define the procedures and timelines for membership cancellation. Some require written discover or in-person cancellation at a selected location.
Cost Methodology: Verifying the fee technique used on your membership (e.g., bank card or checking account) will guarantee profitable cancellation and forestall excellent balances.
Visitor Privileges: Some contracts embody visitor privileges, which let you carry further friends to the fitness center. Understanding these privileges can impression your decision-making course of.
Private Coaching and Different Providers: If you happen to’ve bought further providers like private coaching or vitamin consultations, these could have separate cancellation insurance policies or charges.
Contacting Eos Health to Provoke Cancellation
Through Cellphone
You possibly can instantly contact Eos Health’s buyer assist by telephone to provoke the cancellation course of. Listed here are the steps to comply with:
- Dial Eos Health’s customer support quantity: (888) 367-3673
- Clearly state your intention to cancel your membership.
- Present your related membership particulars, resembling your title, account quantity, or contact data.
- Observe the directions offered by the customer support consultant.
Through E-mail
An alternative choice for canceling your Eos Health membership is thru e-mail. This is how one can do it:
- Compose an e-mail to Eos Health’s buyer assist crew at: assist@eosfitness.com
- Within the topic line, clearly point out: “Membership Cancellation Request.”
- Within the physique of the e-mail, present your private data, together with your full title, membership quantity, and speak to particulars.
- State your request to cancel your membership and supply a cause (optionally available).
- Submit the e-mail and watch for a response from the client assist crew.
In-Individual
It’s also possible to go to your native Eos Health membership to cancel your membership in particular person. This is what to do:
- Go to the entrance desk and inform the employees that you just need to cancel your membership.
- Fill out a membership cancellation kind or present your particulars to the employees.
- Return any membership property, resembling key playing cards or tools, if relevant.
- Obtain affirmation of your cancellation and any crucial documentation.
Submitting a Written Cancellation Letter
To cancel your EOS Health membership formally, you should submit a written cancellation letter to the fitness center. This letter ought to embody your full title, member quantity, fitness center location, and the efficient date of your cancellation. You possibly can mail or fax this letter to the handle or quantity offered beneath.
Cancellation Letter Format:
Your Identify
Your Deal with
Your Cellphone Quantity
Your E-mail Deal with
Date
EOS Health
Deal with of the fitness center
Attn: Membership Division
Pricey Membership Division,
I’m writing to cancel my membership at EOS Health, situated at [gym address]. My member quantity is [member number].
Please course of my cancellation efficient [effective date]. I perceive that I might want to return my membership card and key fob to the fitness center.
Thanks on your time and help.
Sincerely,
[Your Name]
Submission Choices:
| Methodology | Deal with/Quantity |
|---|---|
| [GYM ADDRESS] | |
| Fax | [FAX NUMBER] |
Offering Discover of Cancellation
To cancel your Eos Health membership, you should present written discover to the fitness center. This discover will be submitted in particular person, by mail, or by way of the Eos Health web site. If you happen to select to submit your discover in particular person, you possibly can go to any Eos Health location and communicate with a employees member. If you happen to select to submit your discover by mail, you possibly can ship it to the next handle:
Eos Health
Attn: Cancellation Division
1951 E Alton Pkwy
Irvine, CA 92606
If you happen to select to submit your discover on-line, you possibly can comply with these steps:
- Log in to your Eos Health account.
- Click on on the "My Membership" tab.
- Click on on the "Cancellation Request" hyperlink.
- Fill out the cancellation kind and submit it.
After getting submitted your discover of cancellation, your membership can be canceled efficient the top of your present billing cycle. You’ll not be charged for any further months of membership. You should have entry to the fitness center till the top of your present billing cycle.
Vital Notes
- Your discover of cancellation have to be acquired by Eos Health at the very least 30 days earlier than the top of your present billing cycle. In case your discover is acquired after this date, your membership won’t be canceled till the top of the next billing cycle.
- You might be required to pay a cancellation charge in case you cancel your membership earlier than the top of your contract time period. The cancellation charge is the same as one month’s membership dues.
- You probably have any excellent balances in your account, you can be required to pay them earlier than your membership will be canceled.
Attending a Membership Counseling Session
If you happen to want to cancel your Eos Health membership in particular person, you possibly can schedule a Membership Counseling Session. Throughout this session, you’ll meet with a consultant who will focus on the explanations on your cancellation and discover various choices to fulfill your health wants. The steps concerned on this course of embody:
- Request a Session: Contact the Eos Health location you attend and request a Membership Counseling Session.
- Schedule an Appointment: Select a date and time that’s handy for you and the consultant.
- Attend the Session: Arrive on the scheduled time and meet with the consultant.
- Talk about Cancellation Causes: Clearly state your causes for eager to cancel your membership.
- Discover Various Choices: The consultant could recommend various membership plans, class packages, or different choices that will higher fit your wants.
| Execs of Attending a Membership Counseling Session | Cons of Attending a Membership Counseling Session |
|---|---|
| Private interplay and the chance to debate cancellation causes. | Might require further effort and time to schedule and attend the session. |
| Probability to discover various choices that will meet your wants. | Might encounter gross sales pitches or stress to maintain your membership. |
It is vital to notice that the provision of Membership Counseling Classes could fluctuate relying on the Eos Health location. Contact your native fitness center to verify availability and schedule an appointment in case you select this cancellation technique.
Paying Any Excellent Charges
It is very important pay any excellent charges earlier than canceling your Eos Health membership. This contains any unpaid dues, late charges, or different expenses. Failure to pay these charges could end in further debt or injury to your credit score rating. You possibly can pay your excellent charges on-line, by telephone, or in particular person at your native Eos Health membership. The next desk outlines the fee choices obtainable to you:
| Cost Methodology | Directions |
|---|---|
| On-line | Log in to your Eos Health account and click on on the “Billing” tab. You possibly can then choose the fee technique you want to use and submit your fee. |
| Cellphone | Name Eos Health customer support at (888) 367-3636 and supply your account data. A customer support consultant will be capable to course of your fee over the telephone. |
| In Individual | Go to your native Eos Health membership and communicate to a entrance desk employees member. They are going to be capable to course of your fee and offer you a receipt. |
After getting paid your excellent charges, you possibly can then proceed with canceling your Eos Health membership by following the steps outlined within the earlier sections.
Returning Gear and Keycards
As soon as you’ve got canceled your EOS Health membership, you may must return any tools or keycards you may have in your possession. You are able to do this by following these steps:
Returning Gear
1. Clear and disinfect any tools you’ve got used.
2. Pack the tools securely within the authentic packaging, if attainable.
3. Convey the tools to the entrance desk of your EOS Health location.
4. Hand the tools to a employees member and allow them to know that you just’re returning it since you’ve canceled your membership.
Returning Keycards
1. Find your keycard.
2. Convey the keycard to the entrance desk of your EOS Health location.
3. Hand the keycard to a employees member and allow them to know that you just’re returning it since you’ve canceled your membership.
Please word that EOS Health could cost you a charge if you don’t return your keycard by the deadline laid out in your membership settlement. The next desk summarizes the keycard return coverage:
| Return Deadline | Charge |
|---|---|
| Inside 30 days of cancellation | No charge |
| After 30 days of cancellation | $10 |
Confirming Cancellation
After getting submitted your cancellation request, EOS Health will ship you a affirmation e-mail. This e-mail will embody your cancellation date and a cancellation quantity. Maintain this e-mail on your information.
Receiving Proof of Cancellation
| Methodology | Find out how to Get Proof |
|---|---|
| You’ll obtain a affirmation e-mail from EOS Health inside 24 hours of submitting your cancellation request. | |
| Cellphone | Name EOS Health customer support at 1-866-313-8448. You’ll be requested to offer your account data and cancellation date. |
| In-Individual | Go to your native EOS Health membership and communicate to a employees member. They are going to be capable to offer you a written affirmation of your cancellation. |
Extra Info
It is very important word that EOS Health has a 30-day cancellation coverage. Because of this you should submit your cancellation request at the very least 30 days earlier than your subsequent billing cycle to be able to keep away from being charged one other month’s membership charge. If you happen to cancel your membership after the 30-day deadline, you can be charged a prorated quantity for the remaining days of your membership.
EOS Health additionally presents a 14-day money-back assure for brand spanking new members. In case you are not glad together with your membership, you possibly can cancel it inside 14 days of becoming a member of and obtain a full refund.
Canceling Eos Health Membership
Closing the Membership Account
To shut your Eos Health membership account, you possibly can comply with these steps:
1. Go to the Eos Health web site. Go to the Eos Health web site and log in to your account.
2. Click on on the “My Account” tab. As soon as you might be logged in, click on on the “My Account” tab.
3. Click on on the “Membership” tab. Underneath the “My Account” tab, click on on the “Membership” tab.
4. Click on on the “Cancel Membership” button. On the “Membership” tab, you will notice a “Cancel Membership” button. Click on on this button.
5. Observe the directions on the display screen. You’ll be requested to verify that you just need to cancel your membership. Observe the directions on the display screen to finish the cancellation course of.
6. Obtain a affirmation e-mail. After getting accomplished the cancellation course of, you’ll obtain a affirmation e-mail from Eos Health.
Extra Notes
– You probably have a month-to-month membership, your membership can be canceled on the finish of your present billing cycle.
– You probably have an annual membership, you’ll obtain a refund for the remaining months of your membership.
– You’ll nonetheless have entry to your Eos Health account till the top of your present billing cycle.
– It’s also possible to cancel your Eos Health membership by visiting a neighborhood Eos Health membership.
– It’s essential to present your membership ID and a photograph ID to cancel your membership in particular person.
| Cancellation Methodology | Cancellation Deadline | Refund |
|---|---|---|
| In-person | Should present membership ID and picture ID | Sure, prorated for remaining months |
| On-line | Cancel earlier than the top of the billing cycle | Sure, prorated for remaining months |
Cancellation Insurance policies
Canceling your Eos Health membership follows an easy course of. Nonetheless, it is important to stick to the established cancellation insurance policies to keep away from any potential charges or issues.
The cancellation course of will be initiated through the membership’s billing cycle. Nonetheless, you should submit your cancellation request earlier than the following billing date to forestall any additional expenses.
Cancellation Charges
Eos Health expenses a cancellation charge of $10. This charge applies to all membership cancellations, whatever the membership kind or the rationale for cancellation.
Moreover, there could also be excellent charges or expenses in your account. For instance, you probably have used any private coaching providers or incurred late fee penalties, you will have to settle these expenses earlier than your membership will be canceled.
10. In-Individual Cancellation
Go to your own home membership and submit a written cancellation request to the entrance desk employees. Make sure that you present your full title, membership quantity, and signature on the cancellation kind.
As soon as your request is processed, you’ll obtain a affirmation e-mail or letter acknowledging your cancellation. It’s advisable to retain this affirmation on your information.
Processing Time
Your membership cancellation will take impact on the date specified on the cancellation kind. Nonetheless, it could take a number of enterprise days for the cancellation to be totally processed.
Throughout this processing interval, you should still have entry to the Eos Health services. Nonetheless, it is essential to notice that you’ll now not be charged any membership charges after the cancellation is efficient.
Reactivating Membership
If you happen to determine to reactivate your Eos Health membership at a later date, you might accomplish that by contacting the customer support division or visiting your own home membership.
Reactivating your membership could contain paying a brand new enrollment charge and signing a brand new membership settlement. The particular phrases and circumstances for reactivating your membership will depend upon the present Eos Health insurance policies on the time of reactivation.
How To Cancel Eos Health Membership
If you happen to’re seeking to cancel your EOS Health membership, there are a number of alternative ways to take action. You possibly can cancel on-line, by mail, or in particular person at your native fitness center. Listed here are a number of tips on how one can cancel your membership.
Cancel On-line:
1. Go to the EOS Health web site and log in to your account.
2. Click on on the “My Account” tab and choose “Membership.”
3. Click on on the “Cancel Membership” button.
4. Observe the directions on the display screen to finish the cancellation course of.
Cancel By Mail:
1. Write a letter to EOS Health and embody your title, handle, telephone quantity, and e-mail handle.
2. State that you’re canceling your membership and supply the date you need the cancellation to take impact.
3. Mail the letter to the next handle:
EOS Health
Attn: Membership Providers
3535 East Camelback Highway
Phoenix, AZ 85016
Cancel In Individual:
1. Go to your native EOS Health fitness center and communicate to a employees member on the entrance desk.
2. Inform them that you’re canceling your membership and supply the date you need the cancellation to take impact.
Individuals Additionally Ask About How To Cancel Eos Health Membership
Can I freeze my EOS Health membership as an alternative of canceling it?
Sure, you possibly can freeze your EOS Health membership for as much as 6 months. There’s a $10 charge to freeze your membership, and you will have to offer a 30-day discover earlier than you need the freeze to take impact.
What’s the cancellation charge for EOS Health?
There isn’t a cancellation charge for EOS Health in case you cancel throughout the first 30 days of your membership. After 30 days, there’s a $50 cancellation charge.
How lengthy does it take to cancel an EOS Health membership?
It usually takes 30 days to cancel an EOS Health membership. Nonetheless, in case you cancel on-line or by mail, the cancellation course of could take longer.
