Solved: The Mystery Of Ubisoft's Support Ticket System Unraveled! - admin
I raised a ticket with customer support.
Webi once needed some help with a technical thing, i was getting nowhere with their dedicated support system so i went to the support channel in the ubisoft discord.
Webyou open a ticket, the agent asks you for documents/info, you provide them, the agent never responds and then ubisoft closes the ticket due to lack of inactivity?
How many days do you think it will take for them to.
Webaccess and manage your ubisoft support cases online, track the status of requests, chat with an agent, or submit new inquiries on the official ubisoft website.
I haven't received any official.
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Webubisoft support not replying my ticket for 5 months.
I opened the ticket on dec, and ubi just replied me.
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Webmy account was stolen and i wrote to the support team.
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Webto ensure that our teams have the necessary information to help troubleshoot connectivity, crashing, and performance issues, please attach both your ms info file and dxdiag file.
Webi've checked the support ticket i had raised, but aside from being listed as updated recently, it is still listed as in progress.
Webgame did not show up in the ubisoft connect library (yes, i tried reinstalling and clearing the cache, etc).
It has been 10 days and there has been no response.
I also posted a report on the.
