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Have you ever ever positioned an order on DoorDash after which had an pressing have to cancel it? Whether or not you by accident positioned the order, modified your thoughts about what you wished, or encountered an sudden occasion, canceling a DoorDash order could be a irritating expertise for those who’re undecided how you can do it. Thankfully, the method is comparatively simple. On this article, we’ll present a complete information on how you can cancel a DoorDash order, together with step-by-step directions and troubleshooting suggestions.
Earlier than we delve into the cancellation course of, it is essential to grasp when you may and can’t cancel your order. Typically, you may cancel your order so long as the restaurant has not but began making ready it. Nonetheless, as soon as the preparation has begun, you might not be capable to cancel your order. It is because DoorDash has a coverage in place to guard eating places from shedding components and labor prices related to canceled orders which have already been ready. Due to this fact, it is all the time finest to behave shortly if you could cancel your order.
To cancel your DoorDash order, you may both use the DoorDash app or web site. Within the app, merely find the order you wish to cancel and choose the “Cancel Order” button. On the web site, log in to your account, go to the “Orders” part, and click on the “Cancel” button subsequent to the order you wish to cancel. In case you’re canceling your order after the restaurant has began making ready it, you might have to contact DoorDash buyer assist to request a cancellation. They are going to assess the scenario and make a dedication on whether or not or not the order will be canceled.
How you can Cancel a Doordash Order
If you could cancel a Doordash order, it is essential to take action as quickly as doable. The earlier you cancel, the extra possible you might be to get a refund. To cancel an order, you may both contact Doordash customer support or cancel it by way of the app.
To cancel an order by way of the app:
- Open the Doordash app and go to the “Orders” tab.
- Discover the order you wish to cancel and faucet on it.
- Faucet on the “Cancel Order” button.
- Choose a purpose for canceling the order and faucet on the “Verify Cancellation” button.
To cancel an order by way of customer support:
- Name Doordash customer support at 1-855-431-0459.
- Clarify to the customer support consultant that you could cancel an order.
- Present the customer support consultant along with your order quantity.
- The customer support consultant will cancel the order and challenge you a refund.
Folks Additionally Ask About How you can Cancel a Doordash Order
Can I cancel my Doordash order after it has been picked up?
No, you can’t cancel your Doordash order after it has been picked up. As soon as the order has been picked up, it’s too late to cancel.
What’s the refund coverage for Doordash?
Doordash has a no-refund coverage. Nonetheless, you might be eligible for a refund in case your order is late, incorrect, or broken.
How do I contact Doordash customer support?
You may contact Doordash customer support by calling 1-855-431-0459 or by emailing assist@doordash.com.
