3 Easy Steps to Cancel Your Curology Subscription

Are you a Curology subscriber who’s prepared to maneuver on? Whether or not you have discovered a special skincare routine that works higher for you otherwise you’re merely wanting to avoid wasting cash, canceling your Curology subscription is a straightforward course of. On this article, we’ll information you thru the steps concerned in canceling your Curology subscription and reply some often requested questions concerning the cancellation course of. By the top of this text, you may have all the data it is advisable to cancel your Curology subscription rapidly and simply.

To cancel your Curology subscription, you possibly can both do it on-line or by cellphone. If you happen to select to cancel on-line, you are able to do so by logging into your Curology account and clicking on the “Cancel Subscription” hyperlink. You’ll then be prompted to substantiate your cancellation. If you happen to select to cancel by cellphone, you possibly can name Curology’s customer support quantity at (844) 428-7656. A customer support consultant will be capable to help you with canceling your subscription.

After getting canceled your Curology subscription, you’ll not be charged for the service. Additionally, you will not obtain any merchandise from Curology. If in case you have any unused merchandise, you possibly can preserve them or return them to Curology for a refund. To return merchandise, you will have to contact Curology’s customer support crew. They are going to give you a return delivery label and directions on the way to return the merchandise.

Contacting Curology’s Buyer Assist

If it is advisable to cancel your Curology subscription, the simplest method to take action is by contacting their buyer help crew. You may attain them by means of the next strategies:

By Telephone:

You may name Curology’s buyer help line at 888-287-6564. Their cellphone traces are open from Monday to Friday, 9:00 AM to six:00 PM EST.

By E-mail:

You may ship an electronic mail to Curology’s buyer help crew at help@curology.com. They sometimes reply to emails inside 24 enterprise hours.

By Stay Chat:

You can even chat with a Curology buyer help consultant on-line. To entry the reside chat, go to Curology’s web site and click on on the “Chat with us” button positioned on the backside proper nook of the display screen.

By Mail:

You may write a letter to Curology’s buyer help crew on the following handle:

Curology
13624 Fourth St.
Suite 330
Livonia, MI 48150

When contacting Curology’s buyer help crew, please have your account info prepared, together with your title, electronic mail handle, and subscription particulars.

Utilizing Curology’s On-line Type

To cancel your Curology subscription utilizing the web type, observe these detailed steps:

1. Signal In to Your Account

Go to the Curology web site and log in to your account utilizing your electronic mail handle and password.

2. Entry the Subscription Administration Web page

Hover over your title within the high proper nook of the web site.
Within the drop-down menu, choose “Account Settings”.
Below the “My Subscription” tab, click on on “Handle Subscription”.

3. Submit the Cancellation Request

On the backside of the “Handle Subscription” web page, click on on the “Cancel My Subscription” button.
Comply with the on-screen prompts to substantiate your cancellation. You may be requested to supply a purpose for canceling.

Click on on the “Cancel Subscription” button to finish the cancellation course of.
Be aware: You’ll obtain a affirmation electronic mail as soon as your Curology subscription has been canceled. You’ll proceed to obtain entry to your Curology account and any merchandise you may have already bought till the top of your present billing cycle.
You can even use the “Pause Subscription” button on the “Handle Subscription” web page to briefly droop your subscription. This can stop you from being charged till you reactivate it.

Cancellation through E-mail

Canceling your Curology subscription through electronic mail is a straightforward and handy course of. Comply with these steps to submit your cancellation request:

Draft an electronic mail to help@curology.com.
Within the topic line, clearly state your intent to cancel your subscription.
Within the physique of the e-mail, present the next particulars:
- Your full title
- Your Curology account electronic mail handle
- The rationale on your cancellation (non-obligatory)
- Request to cancel your subscription and discontinue all future shipments and fees.
Overview your electronic mail for accuracy, making certain that you’ve included all obligatory info.
Ship the e-mail.

Response Time

Curology sometimes responds to cancellation requests inside 1-2 enterprise days. As soon as processed, your subscription will probably be canceled, and no additional fees will probably be made to your account.

Further Notes

It is vital to notice that Curology doesn’t supply refunds for unused merchandise. If in case you have any merchandise that you simply not want, you possibly can contact Curology’s buyer help to rearrange for a return or trade.

For additional help or any extra questions, it’s also possible to discuss with Curology’s support website.

Notifying by means of the Curology App

If you happen to favor to cancel your subscription by means of the Curology app, observe these steps:

Open the Curology app in your cell machine.
Faucet on the “Account” tab.
Scroll down and faucet on “Handle Subscription”.
Click on on the “Cancel Subscription” button.
Comply with the on-screen directions to substantiate your cancellation.

Cancel Subscription Choices	Directions
Through Curology App	Open app Account tab Handle Subscription Cancel Subscription button Affirm

Please notice that when you cancel your subscription by means of the Curology app, any remaining steadiness in your account will probably be refunded to your unique fee methodology.

Addressing Particular Circumstances

Life throws sudden curveballs every now and then, and your skincare routine may need to hit a pause. This is how Curology handles cancellation below particular circumstances:

Medical Circumstances

If a medical situation prevents you from utilizing Curology merchandise, you possibly can request a cancellation by offering proof from a healthcare skilled. The cancellation will probably be efficient from the date of the request.

Monetary Hardship

In case of economic hardship, Curology provides a brief pause in your subscription. You may contact buyer help to request a pause, which could be for at least one month and as much as three months. Throughout this time, your subscription will probably be inactive, and you will not be charged for any shipments or companies.

Shifting Overseas

If you happen to’re transferring outdoors of Curology’s delivery zones, you possibly can cancel your subscription by offering proof of your transfer. The cancellation will probably be processed as soon as the proof is verified.

Product Points

Within the unlikely occasion that you simply expertise extreme or sudden reactions to Curology merchandise, you must discontinue use and get in touch with buyer help instantly. They are going to allow you to perceive the state of affairs and information you thru the cancellation course of if obligatory.

Subscription Modifications

Curology understands that your skincare wants may change over time. If you happen to want to make adjustments to your subscription, akin to skipping a month or switching supply frequency, you are able to do so by logging into your account or contacting buyer help.

Bear in mind, the cancellation insurance policies talked about above are supposed to present flexibility and help in varied conditions. If in case you have any particular circumstances not lined right here, do not hesitate to succeed in out to Curology’s buyer help crew for help.

Deactivating Subscription vs. Cancellation

Deactivating your Curology subscription briefly pauses your account, whereas cancellation completely terminates it. Think about the next earlier than making a choice:

Deactivating: Your subscription will probably be paused, and you will not obtain any additional shipments or be charged till you reactivate.
Cancellation: Your subscription will probably be terminated instantly, and you’ll not obtain any shipments or be charged. Any unused merchandise will probably be forfeited.

Methods to Deactivate Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the high proper nook.
3. Below “Subscription,” click on on “Handle Subscription.”
4. Click on on the “Deactivate Subscription” button.

Methods to Cancel Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the high proper nook.
3. Below “Subscription,” click on on “Cancel Subscription.”
4. Comply with the prompts to finish the cancellation course of.

Essential Issues When Canceling

Earlier than canceling your subscription, pay attention to the next:

Cancellation Deadline	Refund Coverage
Have to be canceled 7 days earlier than the following billing cycle	No refunds can be found for canceled subscriptions

If in case you have any excellent fees, they are going to be processed inside 3-5 enterprise days of cancellation.

Issues for Lively Orders

1. Curology Shipments

If in case you have lively Curology shipments, you will have to cancel these individually. You are able to do so by means of your account dashboard or by contacting buyer help.

2. Upcoming Prices

If in case you have an upcoming cost scheduled, it could be processed earlier than your cancellation takes impact. You may verify your account dashboard for the following billing date.

3. Refunds

Refunds aren’t sometimes issued for unused merchandise after cancellation. You might contemplate forwarding or donating any unopened merchandise.

4. Product Returns

Curology provides a 60-day money-back assure for unused merchandise. You may return these merchandise after canceling your subscription to obtain a refund.

5. Free Trial Orders

If you happen to signed up for a free trial, you might must cancel earlier than the top of the trial interval to keep away from being charged for a full subscription.

6. Subscription Packing containers

If you happen to obtain Curology merchandise in a subscription field, you might must cancel the subscription by means of the field supplier’s web site.

7. Recurring Funds

If in case you have arrange recurring funds by means of a third-party service like PayPal, you will have to cancel these individually.

8. Contacting Buyer Assist

If in case you have any particular questions or considerations about canceling your Curology subscription, it’s endorsed to contact buyer help instantly. They’ll present customized help and make sure the cancellation course of on your account.

Retaining Entry to System Historical past

To retain entry to your method historical past after canceling Curology, you may have two choices:

Possibility 1: Obtain Your Information

1. Log in to your Curology account on the web site.
2. Click on on “My Account” within the high proper nook.
3. Choose “My System Historical past” from the sidebar.
4. Click on on “Obtain System Historical past” on the backside of the web page.

Possibility 2: Request a Copy

If you happen to’re unable to obtain your method historical past, you possibly can request a duplicate by:

Methodology	Steps
E-mail	Ship an electronic mail to help@curology.com with the topic line “Request System Historical past Copy.”
Mail	Write a letter and mail it to: Curology Buyer Assist, 750 Battery Road, Suite 900, San Francisco, CA 94111

Your request will probably be processed inside 10 enterprise days. You may obtain an electronic mail containing a hyperlink to obtain your method historical past. The hyperlink will expire after 30 days, so make sure to obtain it promptly.

Be aware that Curology could cost a small payment for offering a bodily copy of your method historical past.

Different Cancellation Choices

If you happen to’re having hassle canceling your Curology subscription by means of the principle channels, you possibly can attempt these different choices:

1. E-mail Curology Buyer Assist

Draft an electronic mail to help@curology.com requesting the cancellation of your subscription. Remember to embody your full title, electronic mail handle, and account info. Present a short rationalization on your cancellation and fasten supporting paperwork if relevant.

2. Contact Curology through Social Media

Attain out to Curology’s buyer help crew through their social media platforms like Fb, Twitter, or Instagram. DM or ship a message stating your cancellation request, offering obligatory particulars and causes. A help consultant will information you thru the method.

3. Ship a Letter

If different strategies fail, compose a proper letter requesting the cancellation of your subscription and mail it to:

Deal with:	Curology
	1131 Folsom St, Ste 1905 San Francisco, CA 94103

Embody your account particulars, cancellation date, and signature within the letter.

Methods to Cancel Curology

If you happen to’re not utilizing Curology, you possibly can cancel your subscription at any time. This is how:

Log in to your Curology account.
Click on on “My Account” within the high proper nook of the display screen.
Below “Subscription,” click on on “Cancel Subscription.”
Comply with the prompts to substantiate your cancellation.

Your subscription will probably be canceled instantly, and you’ll not be charged for any future shipments.