Are you able to say goodbye to your EOS Health membership? Whether or not you are shifting, altering your health routine, or just now not want the providers, canceling your membership is usually a simple course of. On this complete information, we’ll stroll you thru the steps concerned in canceling your EOS Health membership, guaranteeing a clean and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership immediately. You are able to do this both by visiting the membership in individual or by calling their customer support line. Once you contact the membership, be ready to offer your membership quantity and account info. The membership workers will then provoke the cancellation course of and give you the mandatory directions.
After getting initiated the cancellation course of, you have to to finish a cancellation kind. This manner will usually require you to offer your private info, membership particulars, and the explanation for canceling. It is vital to fill out the shape precisely and fully to make sure that your cancellation is processed easily. In some instances, it’s possible you’ll want to offer extra documentation, equivalent to a letter out of your physician if you’re canceling attributable to a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is an easy course of, nevertheless it’s important to grasp the cancellation coverage to keep away from any potential charges or problems. This is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, you should submit a written discover to the membership the place you initially signed up. The written discover ought to embrace your title, membership quantity, the date you want to cancel, and your signature. It is vital to notice that verbal or cellphone cancellations should not accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Because of this your membership will stay lively and you’ll proceed to be charged till the top of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health costs a $50 cancellation charge for all memberships. This charge have to be paid on the time you submit your written discover. Nonetheless, if you’re cancelling your membership attributable to sure circumstances, equivalent to a everlasting transfer or a medical situation, it’s possible you’ll be eligible for a charge waiver. You will want to offer documentation to assist your request.
4. **No Refunds:** EOS Health doesn’t provide refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Payment | Quantity |
|---|---|
| Cancellation Payment | $50 |
Contacting Buyer Service
Eos Health gives a number of methods for members to get in contact with customer support. You’ll be able to select the tactic that’s most handy for you:
Cellphone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
Electronic mail
- Ship an electronic mail to membership@eosfitness.com. Whereas emails should not monitored in real-time, Eos Health goals to answer all inquiries inside 24-48 hours.
Stay Chat
- For fast help, entry the Eos Health stay chat characteristic by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant shall be out there to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Particular person
- Go to your native Eos Health membership and converse to a workers member on the entrance desk. They may have the ability to help you together with your request to cancel your membership.
| Technique | Availability |
|---|---|
| Cellphone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| Electronic mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Stay Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Particular person | Throughout membership working hours |
Sending an Electronic mail
In case you desire to speak through electronic mail, you’ll be able to cancel your membership by sending a request to EOS Health’s customer support group. Embody the next info in your electronic mail:
- Your full title
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you desire to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embrace the topic line “Cancel Membership.”
Within the physique of your electronic mail, please present an in depth clarification of your causes for canceling your membership. It will assist EOS Health enhance their providers and guarantee a clean transition for departing members.
Here’s a desk summarizing the knowledge to incorporate in your electronic mail:
| Data | Cause |
|---|---|
| Full title | To determine your account |
| Membership quantity | To search out your particular membership |
| Location | To make sure the proper membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a particular finish date to your membership |
| Cause for cancellation | To supply suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you’ll be able to name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you converse with shall be in a position that will help you cancel your membership over the cellphone. You will want to offer your account quantity and private info throughout this name.
Listed here are some extra suggestions for canceling your EOS Health membership:
- Be well mannered and respectful when chatting with customer support representatives.
- Have your account quantity and private info prepared earlier than you name.
- Be ready to offer a motive for canceling your membership. Nonetheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or electronic mail as soon as your membership has been canceled.
| Cause for Cancelation | EOS Health Coverage |
|---|---|
| Loss of life of a member | Requires a duplicate of the dying certificates |
| Membership transferal to a different well being membership | Requires a letter from the third occasion |
| Short-term incapacity lasting greater than 60 days | Requires a health care provider’s be aware |
| Army deployment or transfer | Requires a duplicate of legitimate army orders and proof of deal with change |
| Medical emergencies | Should submit a doctor be aware |
Terminating Membership On-line through Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Observe these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Register to your account utilizing your username and password.
- Hover over your title within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll right down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the explanation for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to substantiate your cancellation.
- You’ll obtain a affirmation electronic mail with particulars about your cancellation.
Vital Notes:
- On-line cancellation is just out there for month-to-month memberships. Annual memberships have to be canceled in individual or by cellphone.
- Cancellations have to be submitted not less than 30 days earlier than the following billing cycle to keep away from being charged for a further month.
- Any excellent stability or charges have to be paid earlier than the membership will be canceled.
| Cancel Membership | On-line | Cellphone | In Particular person |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Particular person Cancellation at Health Middle
Visiting the health heart in individual is an easy and direct methodology to terminate your EOS Health membership. This is a complete information to make sure a clean cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health heart’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Kind
Strategy the entrance desk and request a membership cancellation kind. Fill out the shape together with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Kind
Submit the finished kind to the entrance desk workers for processing. They may confirm your identification and request your membership card for cancellation.
5. Verify Cancellation
Double-check with the workers to make sure your cancellation request has been processed. They may give you a affirmation or receipt to your data.
6. Return Membership Card
Return your bodily membership card to the health heart workers upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
You probably have any unused funds or pay as you go charges, it’s possible you’ll be eligible for a refund. Verify with the entrance desk workers concerning the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought-about non-refundable |
Dealing with Early Termination Charges
In case you cancel your Eos Health membership earlier than the top of your contract time period, it’s possible you’ll be required to pay an early termination charge (ETF). The ETF is often a flat charge or a share of your remaining membership stability.
- Overview your membership contract. The ETF shall be outlined in your membership contract. Make sure you learn the contract fastidiously to grasp the phrases and situations of cancellation.
- Contact your gymnasium. After getting reviewed your contract, contact your gymnasium to inquire concerning the ETF. The workers can give you particular details about the charge and the method for canceling your membership.
- Negotiate the charge. In some instances, you might be able to negotiate a decrease ETF. Be ready to clarify your causes for canceling your membership and supply documentation if mandatory.
- Pay the charge. After getting negotiated the ETF, you have to to pay the charge in full. You’ll be able to usually pay the charge on the gymnasium or on-line.
- Cancel your membership. After getting paid the ETF, your membership shall be canceled. Make sure you get a affirmation electronic mail or letter from the gymnasium.
- Return your key tag or entry card. Once you cancel your membership, you have to to return your key tag or entry card to the gymnasium.
- Cancel your auto-renew. You probably have signed up for auto-renew, make sure to cancel it. It will stop your membership from being renewed after it expires.
- Get a refund. You probably have paid for any unused providers, it’s possible you’ll be eligible for a refund. Contact your gymnasium to inquire concerning the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
After getting submitted your cancellation request, you’ll obtain a affirmation electronic mail or textual content message from Eos Health. This electronic mail or textual content message will comprise your cancellation particulars, together with the date your membership shall be canceled.
It is very important hold this affirmation electronic mail or textual content message to your data. You probably have any questions on your cancellation, you’ll be able to contact Eos Health customer support with the knowledge offered within the affirmation electronic mail or textual content message.
What to do in case you do not obtain a affirmation electronic mail or textual content message
If you don’t obtain a affirmation electronic mail or textual content message inside 24 hours of submitting your cancellation request, you must contact Eos Health customer support. You’ll be able to attain customer support by cellphone at (800) 453-3673 or by electronic mail at assist@eosfitness.com.
| Contact Technique | Contact Data |
|---|---|
| Cellphone | (800) 453-3673 |
| Electronic mail | assist@eosfitness.com |
Verify Your Contract
Rigorously evaluation the phrases and situations of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support through cellphone, electronic mail, or in-person at your native gymnasium. Politely inform them of your intention to cancel your membership and inquire concerning the mandatory steps.
Submit a Written Cancellation Request
Some gyms might require you to submit a written cancellation request. Obtain the cancellation kind from Eos Health’s web site or request one at your native gymnasium. Fill out the shape precisely and submit it to the designated deal with.
Observe Up
After getting initiated the cancellation course of, observe up with Eos Health to substantiate that your request has been obtained and is being processed. This may also help stop any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, it’s possible you’ll be chargeable for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Computerized Funds
You probably have arrange computerized funds to your Eos Health membership, make sure to cancel them as nicely. Contact your financial institution or fee supplier to cease recurring funds.
Return Gear
You probably have rented any gear from Eos Health, return it to the gymnasium earlier than your membership is canceled. Failure to take action might end in extra costs.
Request a Refund
You probably have paid for membership charges upfront, inquire about the opportunity of receiving a refund for the unused portion. The refund coverage might differ relying on the gymnasium’s cancellation coverage.
Contemplate Freezing Your Membership
If you’re not sure about canceling your membership completely, contemplate freezing it as an alternative. This selection permits you to pause your membership for a specified interval, equivalent to throughout a trip or work journey.
Further Suggestions
Keep away from Verbal Cancellations
To forestall any misunderstandings or disputes, at all times cancel your membership in writing or by contacting customer support. Verbal cancellations is probably not thought-about legitimate.
Negotiate a Settlement
In case you encounter difficulties canceling your membership or have extenuating circumstances, contemplate reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, preserve a courteous {and professional} demeanor. It will assist guarantee a clean and constructive expertise.
Contemplate the Cancellation Date
Request your membership cancellation to take impact on a particular date. It will provide help to keep away from any confusion or overlap with future billing cycles.
Maintain a Document of Your Cancellation
Retain a duplicate of any written cancellation request, emails, or cellphone data associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
In case you discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These providers can help with the cancellation, typically for a charge.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Totally different gyms have various insurance policies concerning refunds for unused time or initiation charges.
Verify for Membership Reductions
In case you resolve to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions which may be out there for returning members.
Contemplate Referrals
As a token of appreciation to your membership, contemplate referring associates or household to Eos Health earlier than canceling. This may occasionally profit each events concerned.
Preserve a Optimistic Relationship
Even after canceling your membership, preserve a constructive relationship with Eos Health. This will improve your expertise in case you ever resolve to rejoin sooner or later.
How you can Cancel EOS Health Membership
EOS Health is a sequence of health facilities that supply numerous membership plans. If you might want to cancel your EOS Health membership, listed below are the steps to observe:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” choice.
- Scroll right down to the underside of the web page and click on on the “Cancel Membership” button.
- Observe the prompts to finish the cancellation course of. You will want to offer your motive for canceling and make sure your cancellation request.
After getting accomplished these steps, your EOS Health membership shall be canceled. You’ll obtain a affirmation electronic mail from EOS Health to substantiate your cancellation.
